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We want you to be happy with your order if you are not satisfied in any way, Please let us know right away,
As long as it is in its original plastic package and unused and you contact us with in two days of receipt of your purchase, we should be able to take care of the problem for you,
You must contact us for an authorization number witch must be written on the outside of the box before it is returned or it will be refused.
You are responsible for shipping fees back to us .
Once we receive your return we will check it to make sure it has not been used and can be put back in stock for resale we will notify you by email to replace or refund there will be a 20% restocking fee on all returns, and will be subtracted from your refund .
The 20% will be waved on exchanges. If there is a defect caused by the manufacture it is certainly not your fault and your entitled to a full refund but you still have to pay for shipping back to us.
****SHIPPING****
We do our best to ship same day we receive payment, but please allow up to two business days if need be. You will receive a tracking number if shipped through UPS Ground, you will receive a e-mail from us if shipped through the United States Postal Service we also may use Fed x. We do not ship on weekends or holidays.
Please make sure your shipping address and e-mail is correct and that your shipping address matches your billing address or is an alternative address on your credit card this will help on any delays or credit card fraud. We are not responsible for any delays caused by the customer or the carrier.
***Receiving Your Packages***
When receiving your packages inspect it for damages, if the carton has been opened, torn, crushed or has holes in it have the driver to make a notation of it so the carrier has it on file. We are not responsible for any damages that incurred in route by the carrier. You have to file a claim at the carriers claims department We reserve the rite to make any changes to these terms as we see necessary .
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